Privacy Policy

This Privacy Policy explains how Fly Realty ("We", "Us", "Our") collects, uses, shares, and protects your information when you use our Service (flyrealty.in). It also outlines your privacy rights under the Digital Personal Data Protection Act, 2023 (DPDPA). By using our Service, you agree to our data practices as described here.

1. Definitions

Company: Fly Realty
You (Data Principal): The individual whose Personal Data we process.
Personal Data: Any information that can identify you.
Service: Our Services at www.flyrealty.in.
Service Provider: Third parties helping us operate the Service.
Usage Data: Information collected automatically from your device or browser (e.g., IP address, pages visited).
Data Protection Board of India: The regulatory authority under DPDPA, 2023.

2. Information We Collect

We collect only necessary Personal Data to provide and improve our Service.

Directly from You: We may ask for information like your email address, name, phone number, and address.
Automatically (Usage Data): When you use our Service, we collect data about your device, browser type, pages you visit, time spent, and unique identifiers. If you use a mobile device, we collect information specific to your mobile device (e.g., device type, unique ID, operating system).
Tracking Technologies and Cookies: We use Cookies (small files on your device) and other technologies like web beacons to track activity, store preferences (e.g., login details, language), and analyze Service usage. Both temporary (Session) and persistent Cookies are used, for purposes like remembering your cookie consent and preferences.

3. How We Use Your Personal Data

We use your Personal Data for specific, lawful purposes:

Providing and Maintaining Our Service, including monitoring its usage.
Managing Your Account and providing access to Service functionalities.
Performing Contracts related to products or services you purchase.
Contacting You via email, phone, SMS, or push notifications for updates, information, or security alerts.
Sending You News, Offers, and Information about similar products/services, unless you opt out.
Business Transfers, such as mergers or asset sales.
Analysis and Improvement of our Service, products, marketing, and user experience.

4. How We Share Your Personal Data

We may share your Personal Data in these situations:

With Service Providers who help us operate and analyze our Service, under confidentiality obligations.
For Business Transfers (e.g., mergers, asset sales).
With Affiliates (our parent company, subsidiaries, etc.), who must honor this Privacy Policy.
With Business Partners, with your explicit consent, to offer you products/promotions.
In Public Areas if you interact with other users, where your shared information may be visible.
With Your Explicit Consent for any other purpose.

5. Retention of Your Personal Data

We keep your Personal Data only as long as needed for the purposes outlined in this policy, to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally kept for shorter periods, unless necessary for security or service improvement.

6. Transfer of Your Personal Data

Your data may be processed in locations outside your state or country where data protection laws might differ. By agreeing to this Privacy Policy and submitting your information, you consent to such transfers. We ensure adequate controls are in place to protect your data, as required by the DPDPA, 2023.

7. Disclosure of Your Personal Data

We may disclose your Personal Data:

During Business Transactions (e.g., mergers), with prior notice if the Privacy Policy changes.
To Law Enforcement or Government Agencies if required by law or valid requests, in accordance with DPDPA, 2023.
To Comply with Legal Obligations, protect our rights/property, prevent wrongdoing, ensure public safety, or protect against legal liability.

8. Your DPDPA Rights as a Data Principal

Under the Digital Personal Data Protection Act, 2023, you have rights regarding your Personal Data:

Right to Information and Access: Request a summary of your data, processing activities, and shared entities.
Right to Correction and Erasure: Ask us to correct, complete, or delete inaccurate, incomplete, or outdated data, or when it's no longer needed.
Right to Grievance Redressal: Lodge complaints with us regarding your data processing.
Right to Nominate: Appoint someone to exercise your rights in case of death or incapacity.

To exercise these rights, contact our Grievance Officer (details below). We will respond within the DPDPA's timeframe.

9. Children's Personal Data

Our Service is not for individuals under 18. We do not knowingly collect data from children. If you are a parent and your child has provided us with Personal Data, please contact us. We will remove it if collected without parental consent. We do not track, monitor, or target advertising to children, nor do we process their data in a way that could cause harm.

10. Data Security and Breach Notification

We use reasonable security measures to protect your Personal Data. In case of a data breach, we will notify the Data Protection Board of India and affected individuals without undue delay, as required.

11. Grievance Redressal

For any concerns or to exercise your rights, please contact our Grievance Officer:

Grievance Officer Name: Aishwarya R
Email: marketing@flyrealty.in
Address: Ground Floor, Urban Vault 19, 18th Cross Road, Sector 6, HSR Layout, Bengaluru - 560102
Phone: 98444 73355

We will address your concerns promptly. If unsatisfied, you can complain to the Data Protection Board of India.

12. Links to Other Websites

Our Service may link to third-party websites. We are not responsible for their content or privacy practices. Always review the privacy policy of any site you visit.

13. Changes to this Privacy Policy

We may update this policy periodically. We will notify you by posting the new policy on this page and updating the "Effective Date" at the top. Please review it regularly for changes.

For Collaboration Matters, Please Contact:

sales@flyrealty.in

Phone

98444 73355

Address

Ground Floor, Urban Vault 19, 18th Cross Road, Sector 6, HSR Layout, Bengaluru - 560102

PRM/KA/RERA/1251/309/AG/220530/002939